What Suresh, Kiran and your team see on their phone. Mobile-only. Hindi-ready.
Technicians don't carry laptops. The whole app is built for one-handed use on a 5" Android phone.
Owner sees English. Technician sees Hindi or their preferred language. Customer messages auto-translate.
Tech taps "Check in" when they reach the job site. SevaSangam verifies they're within 500m. Daily wages auto-calculated.
Before/after photos are mandatory. Auto-attached to the invoice the owner sees.
Tap the WA button to message the customer directly. SevaSangam logs the chat against the job.
Big buttons. Voice notes. Speech-to-text for customer notes in Hindi/English/Tamil.
Face match on check-in. Solves "who actually showed up" for owners managing 5+ technicians.
Offline queue. If technician is in a basement with no signal, the app syncs when they're back online.
In Indian service businesses the owner and the technician have totally different jobs. The owner needs aggregate KPIs and pipeline; the technician needs their three jobs, the route, and the checklist. Same data, two interfaces — like Jobber, adapted for Indian field work.