SevaSangam ("the Service") is operated by Partwigo Labs ("we", "us"). By creating an account or using the Service you agree to these terms. If you use the Service on behalf of a business, you confirm you are authorised to bind that business.
SevaSangam is business-management software for service businesses: capturing leads, sending quotes, scheduling jobs, generating GST invoices, recording payments, preparing GST return data, and messaging customers. It is a tool that works on the information you enter — it is not an accounting firm, tax advisor, law firm, bank, or payment system.
UPI payments made by your customers using the QR codes and payment links the Service generates go directly to the UPI ID you configure. We are not a party to those payments, do not hold or route those funds, and charge no fee on them. Disputes or refunds relating to money your customers pay you are strictly between you and your customer.
The Service prepares documents (invoices, GST summaries, payroll figures) from the data you enter. We do not provide tax, legal or accounting advice, and we do not file returns for you. You remain solely responsible for the accuracy of your filings and for your statutory obligations (GST, PF/ESI, labour laws and others). Verify outputs with your chartered accountant.
We work to keep the Service available and safe but do not warrant uninterrupted or error-free operation. We may improve, change or discontinue features; if we discontinue the Service entirely we will give you reasonable notice and a way to export your data.
The Service, including its software and design, belongs to us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use it while your subscription is active. Your data remains yours; you grant us only the licence needed to operate the Service on it.
You may close your account at any time. We may suspend or terminate access for material breach of these terms, non-payment, or where required by law — where practical, we will warn you first. Sections that by nature survive (fees owed, disclaimers, liability limits, governing law) survive termination.
To the maximum extent permitted by law: (a) the Service is provided "as is"; (b) we are not liable for indirect or consequential losses, or loss of profits, revenue or data; and (c) our total aggregate liability for claims connected with the Service is limited to the subscription fees you paid us in the three months before the event giving rise to the claim. Nothing in these terms excludes liability that cannot be excluded under Indian law.
You will indemnify us against third-party claims arising from your data, your use of the Service in breach of these terms, or your violation of law — including messaging-compliance and data-protection claims brought by your customers.
These terms are governed by the laws of India. Courts at Bengaluru, Karnataka have exclusive jurisdiction, subject to any mandatory law giving you rights elsewhere.
We may update these terms. For material changes we will notify you in the app or by email at least 15 days before they take effect. Continuing to use the Service after that means you accept the updated terms.
Questions or grievances: help@sevasangam.in (see the contact page).