Requests
Capture every WhatsApp, society and Justdial enquiry. Reply in seconds.
What are Requests?
Where new work comes from — WhatsApp, Justdial, Sulekha, society referrals, phone calls — all in one inbox.
Next step: tap any row to convert to a Quote or schedule directly.
📚 How Requests work — 4-step guide
WhatsApp pings, Justdial leads, society referrals, phone calls — all incoming enquiries auto-land in this inbox.
SevaSangam sends an instant Hinglish reply on WhatsApp. Customer feels seen even while you're busy on a job.
Set up WhatsApp →Tap Quote to send a price, or Schedule to book a visit. Customer name auto-fills.
+ New quote →See which source converts best (54% WhatsApp · 22% RWA · etc) so you spend marketing budget where it works.
See Insights →| Customer | Source | Service needed | Time | Action |
|---|---|---|---|---|
💬 Priya Mehta +91 98106 22344 · Vatika Twrs | AC servicing "AC se thandi hawa nahi aa rahi" | 2 min ago | ||
BA Brigade Apts (Bellandur) Mgr: Pradeep · 12 flats | 🏢 Society | Bulk AMC for 12 ACs Quote requested | 1 hr | |
AV Anil Verma | 🔎 Justdial | Gas refill (split AC) Asking for charge | 3 hr | |
GN Geeta Nair | Window AC not cooling "Aaj hi aa sakte ho?" | 5 hr | ||
RN Rohit N. (HSR Sec 6) | 🏢 Society | New install (2 splits) From RWA WhatsApp grp | Yesterday | |
SS Karan S. | 📞 Phone | AMC enquiry · 4 ACs Spoke to Suresh | Yesterday | |
SM Sanjana M. | 🔎 Sulekha | General service Tue preferred | 2 days |
⚡ Auto-reply templates
Pre-written Hinglish replies that fire on WhatsApp keywords. Click a card to edit · pill to pause.
Use this to decide where to spend your marketing budget next month.